Site Tools

Terms and conditions

This page was last reviewed on Sun Jan 21 20:10:43 2018 by: admin

These are the general terms and conditions on which we supply all our application programming interfaces (API's), web applications (APP's) and websites. If you use our services, you agree to abide by these terms.

We're doing our best to be clear, legal, honest and fair but if you have any doubts or queries regarding any of these terms, please contact us through the website.

We think data is really important and we especially value your data. delivers a lot of different web application services. Some of them are straightforward websites, but others may be more complex geographical information systems with customized data retrieval functions or cool visualizations which may have specific terms tailored for them. Any contract with you for technical services are on these terms, as well as any terms specific for that service. If there are conflicting terms, these terms take precedence.

Warning: unless we have agreed a particular level of service with you, we make absolutely no promises about the quality or access. Please read the sections below and our general exclusion of liability.

All of our web services are subject to these terms. There are further terms if you are a sponsor or if you have agreed to pay us for a service, please see the additional terms for paid-for services. At the end are some general terms and definitions.

If you believe there may be illegal or offensive content hosted on our systems please contact us.


Of course, we try to make our services as affordable, reliable and as useful as possible, but we make no promises about them. Because of the high level of technical complexity, all web services are certain to fail some of the time.

We update, adapt and change our services regularly, so you may find that something that worked for you last year may cease to work today. We may also may decide to stop supplying any service for whatever reason we like, either temporarily or permanently or block access to our services to anyone for any reason.

We do not give any warranty that what we deliver will work in the way you expect, or should be used for a specific purpose.

If you need some guarantee of a particular service level, then please do not hesitate to contact us to discuss whether we could offer you a Technical Services Level Agreement.

What you agree

You agree not to use our websites to do any of the following:

  • Anything which is illegal either where you are in the world, or where we are.
  • Cause nuisance to other users of our services.
  • Interfere with the normal running of our services.
  • Try to access our systems in a way other than those advertised by us and, in particular:
    • to use a web crawler that does not respect the robots exclusion policy.


Some of our services require you to create an account in order to use the service. All our accounts are subject to the following rules:

  1. You must be at least 13 years old
  2. You are responsible for the security of your accounts and making sure that any contact details in the account are kept up to date. If we need to contact you but are unable to do so, for example because your e-mail address is no longer valid, then any consequences of that failure will be your responsibility.
  3. You must not let anyone else use your account. If pressure is applied to you to do so — for example if an employer demands your username and password — please inform them that their attempt to subvert your agreement with us will mean that they have no permission to use any of our services. We may take action, including criminal prosecution, if they use our services using an account they have obtained in this way.
  4. You must let us know of any unauthorised use of your account as soon as you are able to after becoming aware of it.
  5. Unless an account is associated with a paid-for service, we may suspend or terminate it at any time.
  6. You may close your account at any time

Communities, organizations and networks

By registering on our sites either as an individual or on behalf of an organization, you are acknowledging your connection to all the other participants. Your use will be subject to any other guidelines published to encourage safe and useful behavior between the various communities, networks and organizations who have registered. Your details may be used to follow up on complaints or to conduct aggregated polls on important issues.

Signing up is not membership in the formal sense of membership of a company, although we do offer an opportunity to buy and sell shares to some people.

Data stewardship

What happens with your data

If you add data, for example by adding a point of interest to the world map, uploading an image or joining a network, then as a general rule you agree to licence that content to us under the same licence as prevails for that service or website.

For example: Data on the world map is licensed under an open data licence, so anyone can share, use and adapt the database as long as it's under the same license.

The only exception to this policy is if a service we supply to you expressly allows for a different licence.

Although we offer many features to allow users to add, edit and remove personal data, our general advice is: if you don't want other people to see your personal data, then don't add it!

Our data

Unless otherwise stated all our services are offered under open data licence and you should refer to the provisions of the licence in question to find out what you are allowed to do. Some data, like trademarks or business names belong to third parties and most third party data like this may also be subject to copyright so you should contact us if you believe we are infringing your rights or contact the third party if you are in doubt about how you can use that kind of material.

Ownership does not change

As a general rule, this agreement does not change the ownership of any data. The data you supply may be used by us, and vice versa so both you and we are doing so under this agreement and any other terms that may apply.

We will only terminate a service you have paid for after giving notice of at least fourteen days.

We may increase the price for the service by after giving notice of at least fourteen days of the new price.

After the cancellation period of fourteen days where you can cancel at any time for a full refund, you may terminate a paid-for service at any time by giving us notice of termination. After the cancellation period, any payment you have already made to us will not be repayable, but we will continue to supply the service — unless you ask us otherwise — until the end of the contract.

We may suspend a paid for service if we reasonably believe:

  • It is necessary for us to do so in order to prevent any unlawful activity
  • You have breached this agreement in a sufficiently serious way to justify suspending the service in order to prevent that breach
  • You have failed to pay us any sum of money we say you owe

If we do suspend a service for any of the above reasons we will take all reasonable steps to inform you promptly of what we have done and we will lift the suspension as soon as we are satisfied that the reason for the suspension no longer applies.


Indemnities — where you may owe us

If you breach any of your obligations under this agreement and, as a result, cause us to be sued by anyone else, you will have to compensate us for any loss we have suffered as a result, which includes any costs, such as paying lawyers, or for our own time, we incur defending a claim as well as any damages awarded.

If your breach causes you to be sued by someone else, you will not sue us for any loss you suffer as a result.

Exclusion — what we do not owe you

We limit our liability in several different ways — all of which we believe to be fair. In case any one of them is found to be unenforceable by a court, each of the following limitations of liability is separate and our liability to you is limited by all of them.

All exclusions of liability are only in so far as we are allowed to do so by whatever law applies to the situation. For example, the law of England and Wales prevents us from excluding our liability for any personal injury or death caused by our negligence. We do not exclude such liability.

We will not be liable for any damage that was not reasonably foreseeable at the time we made this agreement.

Any liability to you is limited by the amount you have paid us for a service, so our liability is zero for a free service.

Where you make periodic payments, our liability is limited to the value of the last payment you paid us.

We are not liable for any loss which is indirect or consequential. That includes any loss of business or profit.

We exclude, in so far as we are allowed, any warranties that would be implied by law.

General conditions

We may update these terms and conditions at any time. If we do so, we will announce the change on our blog. Any changes will be binding on you from the moment we announce them.

This agreement is made under the laws of England and Wales.

The rest of these terms are standard legal guff to make clear the general scope of this agreement.

If any part of this agreement is ineffective (for example because it is unlawful) then the rest of the agreement should be read without it.

This agreement is between you and us and is not intended to give anyone else any rights

We may sometimes fail to enforce our rights under this agreement (for example because we decide not to, or we did not realise you were in breach of contract). Just because we have not enforced any of our rights, does not stop us from doing so in the future.

Neither party is liable for anything which is beyond their reasonable control.

If for some reason beyond reasonable control, we are unable to or it would not be commercially viable for us to, continue to supply any of our services, we may cease to supply that service, ending any agreement between us for its supply. If we do so, we will return to you a fair proportion of any sum you have paid us in advance for the supply of that service, taking into account the service we have already supplied to you.

CC Attribution 4.0 International Unless otherwise stated, all content is licensed under: CC Attribution 4.0 International